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WikiAI Service

AI Chatbot Development Services

Chatbots trained on your business, not a generic script.

Most website chatbots are either a glorified FAQ dropdown or an untrained AI that hallucinates answers about your business. We build chatbots trained specifically on your services, pricing, and policies — so visitors get real, accurate answers, not guesses.

The short answer

What Is a Custom AI Chatbot?

A custom AI chatbot answers visitor questions using your own services, pricing and policies, and hands the conversation to WhatsApp, email or a booking link when a person is needed. WikiAI builds chatbots grounded in your business content rather than generic scripts.

Why most chatbots underperform

Generic chatbot widgets either follow a rigid script that breaks the moment someone asks an unexpected question, or they're powered by an untrained AI that confidently makes up answers about your business. Either way, visitors lose trust and leave — which is the opposite of what a chatbot is supposed to do.

How we build your chatbot

We train your chatbot on your actual services, pricing, process, and FAQs, so its answers are grounded in what's true about your business. It handles common questions and objections directly, and hands off to WhatsApp, email, or a booking link the moment a conversation needs a human.

What's Included in AI Chatbots

  • Trained on your real services, pricing, and policies — not generic responses
  • Handles sales objections and complex, multi-part questions
  • Books calls and captures leads directly in conversation
  • Clean handoff to WhatsApp or email when a human is needed
  • Sitewide or page-specific deployment
  • Conversation analytics showing what visitors actually ask

How We Deliver AI Chatbots

Every project follows the same four steps. You get a written estimate and timeline after the strategy call, because how long it takes depends on scope.

  1. 01

    Discover & Audit

    We map your manual processes, find the bottlenecks, and estimate what they cost you in hours each week.

  2. 02

    Design Your AI Stack

    We choose the right AI tools, APIs and workflows for your business and budget, and agree in writing what the system will and will not do.

  3. 03

    Build & Deploy

    We build and test the system, connect it to your tools, and launch it in stages so problems show up early rather than in front of customers.

  4. 04

    Monitor & Improve

    We watch what the system does, fix what breaks and improve what works, with a person reviewing anything it flags.

Who AI Chatbots Is For

  • Sales support

    Answers pricing and service questions instantly, keeping visitors engaged instead of bouncing to search elsewhere.

  • Customer support

    Resolves common questions without a support ticket, escalating only what genuinely needs a person.

  • Lead capture

    Qualifies and captures visitor information in natural conversation instead of a static contact form.

Benefits of AI Chatbots

  • Available to answer questions 24/7, not just during business hours
  • Reduces repetitive questions reaching your support inbox
  • Keeps visitors on-site engaging instead of leaving to search elsewhere
  • Captures leads that would otherwise leave without converting

A sensible first project

Start from the questions your team answers most often. A chatbot grounded in those answers, with a clear handoff, is more useful than a broad one that guesses.

Questions About AI Chatbots

How does the chatbot learn about my business?

We build a structured knowledge base from your services, pricing, process, and FAQs, so answers are grounded in accurate, current information rather than guesses.

Can it actually book meetings, not just chat?

Yes — we connect it to your booking page or calendar so qualified visitors can schedule directly inside the conversation.

What if a visitor asks something it doesn't know?

It hands off cleanly to WhatsApp or email rather than guessing, so no visitor gets a made-up answer about your business.

Guides on AI Chatbots

AI Chatbots 6 min read

AI Receptionist for Dental and Medical Offices: HIPAA and Setup

How an AI receptionist works in a dental or medical office: what it should and shouldn’t handle, the HIPAA basics (business associate agreements, minimum necessary), appointment reminders, and a safe setup checklist.

AI Automation 9 min read

AI for Law Firms: Intake, Follow-Up and Document Drafting

Where AI and automation genuinely help a small US law firm (intake, lead follow-up, scheduling and first drafts), and the ethics rules on confidentiality, supervision, chatbots and billing that every setup must respect.

AI Chatbots

Ready toBuild Your AI Chatbot

Book a free strategy call and we will show you how AI Chatbots would fit your business, what is involved, and what it would cost.

  • Free 30-minute strategy call
  • No commitment required
  • Reply by email or WhatsApp